Privacy Policy

Last updated: December 1, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Company information and project requirements
• Communication history and correspondence
• Information submitted through our contact forms

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and communicate with you
• Send you technical updates and service-related communications
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights and prevent fraud
• With service providers who assist us in operating our business (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability

6. Cookies and Tracking

We may use cookies and similar tracking technologies to analyze website usage and improve user experience. You can control cookie preferences through your browser settings.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@blacklineai.com